Shipping policy

Thank you for choosing CharmElle.site.

Order Processing

Orders are typically processed within 1–3 business days after payment confirmation.

Orders are not processed on weekends or public holidays.

During peak seasons, promotional periods, or unexpected demand, processing times may be extended.

Shipping Times

Estimated delivery times:

  • Canada: 7–15 business days
  • United States: 7–15 business days
  • United Kingdom: 7–18 business days
  • Australia & New Zealand: 8–18 business days
  • Europe: 8–20 business days
  • Other International Destinations: 10–25 business days

Delivery estimates are not guaranteed and may vary due to customs clearance, carrier delays, weather conditions, or local disruptions.

Shipping Costs

Shipping rates are calculated at checkout based on destination and order value.

Free shipping promotions may be offered periodically and will be clearly indicated on the website.

Tracking Information

When available, tracking information will be sent via email once your order has shipped.

Customers are responsible for monitoring shipment progress using the provided tracking details.

Customs, Duties, and Taxes

International orders may be subject to import duties, customs fees, VAT, or other local taxes.

These charges are the responsibility of the customer and are not included in product or shipping prices unless otherwise stated.

Incorrect Addresses

Customers are responsible for providing accurate shipping information.

CharmElle.site is not responsible for orders delayed, lost, or returned due to incorrect or incomplete addresses provided during checkout.

Lost or Delayed Shipments

If your shipment appears delayed or lost, please contact our support team. We will work with the carrier to investigate and assist whenever possible.

Contact Us

CharmElle.site
479 Ocean View Dr, Gibsons, BC, V0N 1V5, Canada
Phone: +1 778 269-3027
Email: support@charmelle.site